Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

Simply click the small coin inside the pack. The pad will instantly heat up to 130°F (54°C).

Depending on the size of the pad, it will stay hot for 45–120 minutes.

Place the pad in boiling water for 5–10 minutes until it returns to a liquid state. Once cooled to room temperature, it’s ready to be clicked and used again.

Yes. Place the pad in the refrigerator (not the freezer) for 10–15 minutes. It will stay cold for about 30–45 minutes.

Each pad can be reused more than 1,000 times and comes with a 5-year warranty.

Yes. Hit and Heat pads are made from medical-grade, FDA-approved materials. The temperature is designed to be effective for therapy without burning the skin.

We have pads designed for hands, feet, neck & shoulders, back, knees, and more. All can be used for both heat and cold therapy.

Yes. The pads gradually cool down and automatically turn off as they release heat. They do not require electricity, cords, or batteries, making them safe to use in bed.

Yes. All products come with a 5-year warranty. If you encounter any issues, contact us with your product details and proof of purchase.